Manager, Solutions Engineering (Sales)
Role overview
Checkout.com is seeking a Senior Manager, Solutions Engineering (Sales) to serve as a technical and commercial leader for the company’s most strategic customers. As a global payments platform processing over 10 billion transactions yearly, Checkout.com powers checkout experiences for major companies including eBay, Spotify, Klarna, Uber, and Sony. This individual contributor role focuses on the top 50 accounts and highest-complexity opportunities, combining sales engineering and implementation engineering responsibilities.
Key responsibilities
- Partner with the top 50 accounts and strategic pursuits as the senior Solutions Engineering representative, particularly for opportunities with significant commercial, technical, or reputational impact.
- Engage with C-level executives, senior technical stakeholders, and cross-functional teams to develop consensus around complex payment solutions.
- Define technical strategy for enterprise opportunities, including discovery, solution architecture, integration approach, proof-of-concept design, technical validation, and go-live readiness.
- Translate complex merchant requirements into scalable solutions while clearly communicating architecture choices, trade-offs, dependencies, risks, and business outcomes.
- Provide expertise on payment performance, authorization and settlement flows, fraud and risk management, tokenization, 3DS, and alternative payment methods.
- Lead strategic RFPs, RFIs, security reviews, architecture reviews, executive workshops, and high-stakes technical negotiations.
- Orchestrate cross-functional alignment across Sales, Account Management, Product, Engineering, Implementation, Merchant Care, Risk, and other teams to remove blockers and deliver results.
- Mentor Solutions Engineers and raise technical standards through coaching, deal reviews, and knowledge sharing, without direct people management responsibilities.
Requirements
- Significant experience in Solutions Engineering, Sales Engineering, Solutions Architecture, Implementation Engineering, Technical Account Management, or a related customer-facing technical leadership role.
- Experience managing large enterprise or strategic accounts in payments, fintech, SaaS, e-commerce, or other complex technology environments.
- Deep understanding of payments architecture, API-based integrations, distributed systems, security considerations, and enterprise implementation patterns.
- Proven ability to lead complex technical sales cycles involving multiple stakeholders, competing priorities, ambiguous requirements, and material commercial value.
- Executive presence and credibility when communicating with C-level leaders, senior architects, developers, product teams, and delivery partners.
- Strong commercial judgment and strategic thinking, with the ability to connect technical recommendations to customer outcomes and business value.
- Demonstrated ability to influence without authority and create alignment across internal teams and customer organizations.
- Excellent written and verbal communication skills, with the ability to explain complex subjects clearly while maintaining technical accuracy.
- Comfort operating hands-on when needed, including reviewing API behavior, logs, architecture diagrams, technical documentation, and proof-of-concept results.
What makes this role worth considering
This role combines strategic influence at the highest levels with hands-on technical problem-solving. You will work directly with some of the world’s most ambitious companies, shaping how they deliver payments and checkout experiences at scale. Based in San Francisco, you’ll be part of a global organization with 20 offices across six continents, operating in a fast-moving fintech environment where your insights directly influence product strategy and operating models.
How to apply
Use the Apply button to view the official job posting and submit your application on Checkout.com's careers site.
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