Role overview

WHOOP is seeking a Senior NPI Quality Engineer to lead product quality across multiple hardware development programs from initial concept through commercial launch. You will serve as a technical leader within the Product Quality organization, partnering with Hardware Engineering, Manufacturing Engineering, Supplier Quality, and global manufacturing partners to ensure products are designed, validated, and launched with exceptional quality standards.

Key responsibilities

Own product quality for multiple hardware development programs, ensuring robust quality planning, risk management, validation, and manufacturing readiness throughout the development lifecycle.
Partner with Product Management and Systems Engineering to translate customer requirements into quantifiable specifications and engineering documentation.
Collaborate with Hardware Engineering, Manufacturing Engineering, and manufacturing partners to identify failure modes and quality risks early in development, driving timely resolution.
Lead quality planning activities including DFMEA, CTQ definition, reliability planning, validation and verification strategy, process capability analysis, and launch readiness reviews.
Work with Supplier Quality to drive quality excellence across the supplier network through design review, quality control planning, and process capability improvement.
Drive structured problem-solving using data-driven methodologies and statistical engineering to investigate risks and implement corrective actions.
Represent Product Quality in cross-functional program reviews, communicating quality status, launch readiness, and risk mitigation plans to leadership.
Contribute to the evolution of WHOOP’s quality systems, standards, and metrics while mentoring colleagues and raising technical standards across the organization.
Travel up to 15% internationally to visit suppliers, partners, and contract manufacturers as needed.

Requirements

Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or a related technical discipline.
Seven or more years of experience in Product Quality, NPI Quality, Manufacturing Quality, Product Engineering, or related roles supporting consumer electronics, wearables, medical devices, or complex hardware.
Demonstrated experience leading quality for complex hardware products through development, validation, manufacturing readiness, and product launch.
Strong knowledge of quality methodologies including DFMEA, PFMEA, CTQ, DOE, SPC, MSA, GR&R, root cause analysis, CAPA/8D, and statistical quality methods.
Experience working with global suppliers and contract manufacturing partners in high-volume manufacturing environments.
Strong analytical, communication, and cross-functional leadership skills with the ability to influence technical decisions through objective data and structured problem-solving.
Ability to thrive in a fast-paced, collaborative environment while managing multiple programs and competing priorities, with a strong commitment to leveraging AI tools in daily work.

What makes this role worth considering

This position is based in WHOOP’s Boston, MA office and offers the opportunity to shape quality standards for an innovative performance technology company. The role provides competitive base salary between $150,000 and $195,000, along with meaningful equity that aligns you with the company’s long-term growth, plus comprehensive benefits.