Role overview

Guidepoint is seeking a Senior Product Manager to lead product strategy and execution for a research platform that serves global teams. You will own the complete product vision and roadmap, driving delivery across web, mobile, and other platforms while building deep knowledge of how clients actually work and the competitive landscape they operate in.

Key responsibilities

Develop comprehensive understanding of each client segment’s workflows by conducting user research, mapping end-to-end processes, and translating those insights into product requirements and feature prioritization.
Own and articulate a clear product vision and strategy, leveraging market research, competitive analysis, customer feedback, and performance metrics to shape quarterly and annual planning with aligned business objectives.
Lead the integration of AI-driven solutions into product workflows, including prototyping with AI tools, evaluating vendors and models, and ensuring responsible and transparent use of AI capabilities.
Champion customer needs across all initiatives by gathering quantitative data and qualitative insights, and serve as the primary internal and external advocate for the product through demonstrations, documentation, and presentations.
Collaborate with design, engineering, and quality assurance teams throughout the agile development cycle, participating in sprint planning and backlog grooming to ensure timely, high-quality feature delivery.
Establish and monitor key performance indicators for your product, using data analysis to inform ongoing development priorities and customer experience improvements.
Lead cross-functional coordination with sales, marketing, legal, and customer support teams to align priorities and gather feedback before and after development cycles.

Requirements

Seven to ten years of experience working as an Agile Product Manager with demonstrated success developing both SaaS web and mobile applications.
Proven ability to define product vision and execute against it by developing and delivering strategies and roadmaps for scalable SaaS platforms.
Hands-on working fluency with AI technologies, including practical experience applying large language models and AI tools to product problems, combined with knowledge of ethical AI practices and human-in-the-loop design.
Strong communication and leadership skills with the ability to influence stakeholders across all organizational levels and motivate product teams in fast-paced environments.
Demonstrated track record of learning customer segment workflows in depth and converting those insights into shipped features.
Familiarity with OKR processes and agile development methodologies, with exceptional strategic thinking and analytical problem-solving abilities.

What makes this role worth considering

This hybrid position is based in Toronto and offers the opportunity to shape product direction at a company backed by a global network of over two million experts and 1,600 employees. You will work on AI-enabled tools that directly impact how research and decision-making processes operate at scale across the world.