Role overview

Geotab is a global leader in IoT and connected transportation that processes billions of data points daily to help businesses manage their fleets more effectively. As a Site Reliability Engineer, you will provide escalated engineering support for core production applications, ensuring minimal service disruption and maintaining high availability across the company’s platform.

Key responsibilities

Provide escalated engineering support and timely responses to service disruptions affecting core software applications.
Troubleshoot production issues and coordinate with development teams to implement and deploy fixes.
Monitor servers proactively using monitoring tools to ensure high availability and maintain agreed service levels.
Implement automation tools and frameworks to streamline routine operational tasks and reduce manual work.
Conduct system tests for security, performance, and reliability across the infrastructure.
Collaborate with team members to improve engineering dashboards and monitoring capabilities for the computing architecture.
Participate in a 24×7 on-call rotating schedule to respond to production incidents.
Plan and execute routine maintenance tasks while assisting with long-term strategic capacity planning.
Conduct post-incident reviews and document recommendations for improving system reliability and processes.

Requirements

One to three years of professional experience in Server Operations, DevOps, Site Reliability Engineering, or a similar role.
Post-secondary diploma or degree with specialization in Computer Science, Electrical Engineering, Software Engineering, or a related field.
Strong troubleshooting skills with a systematic approach to problem-solving and hands-on experience with PowerShell, Python, SQL, and Linux-based systems.
Excellent verbal and written communication abilities with the capacity to engage effectively across all organizational levels.
Highly organized with strong analytical skills and the ability to manage multiple tasks while responding to changing priorities under pressure.
Entrepreneurial mindset and technical proficiency with Google Suite applications.

What makes this role worth considering

Geotab is certified as a Great Place to Work and offers a flexible hybrid work model that balances in-person collaboration with remote work flexibility. The role offers competitive benefits including flexible working arrangements, home office reimbursement, parental leave top-up, online learning opportunities, and an electric vehicle purchase incentive program for full-time permanent employees.