Role overview

Zip is an AI-powered enterprise procurement platform trusted by major companies including T-Mobile, OpenAI, and AMD. As a Forward Deployed Software Engineer, you’ll join a team that works directly with Zip’s most critical customers, writing and shipping production code that drives high-stakes deals and shapes the platform’s enterprise capabilities.

Key responsibilities

Lead engineering on critical customer projects by owning scope, sequencing, and delivery timelines alongside Field Product Managers and Solutions Consultants.
Ship high-impact features including net-new product capabilities, framework enhancements, and targeted improvements that address the most important strategic deals and customer renewals.
Apply strong product judgment to engineering decisions, partnering with core product teams to determine what to build, what to challenge, and what to redirect based on customer feedback.
Communicate directly with customers including procurement, finance, and IT leaders to diagnose problems, translate technical trade-offs, and understand their actual business needs.
Contribute to Zip’s long-term platform roadmap by identifying patterns from customer work that become future product investments.
Write and maintain production code across the stack using Python on the backend and React/TypeScript on the frontend.

Requirements

At least three years of software engineering experience or comparable work in the field.
Strong production engineering skills demonstrated through shipping non-trivial systems and writing code across backend and frontend technologies.
Product instincts and judgment, including the ability to identify poorly scoped requirements and push back when a feature solves the wrong problem.
Customer empathy and clear communication skills, with the ability to translate between technical specifications and business concerns when working with enterprise stakeholders.
Ability to move quickly on customer-driven timelines while maintaining high code quality standards.
High ownership and bias toward action, diagnosing and shipping solutions with minimal supervision.

What makes this role worth considering

This team operates at the intersection of product and customer success, working with some of the world’s most recognizable enterprises on deals that matter most to the business. You’ll see the features you ship directly impact critical customers and compound into the broader platform, giving you visibility into how your work shapes the product’s evolution. The role offers genuine forward-deployed engineering work at scale rather than typical support arrangements.