Role overview

WHOOP is seeking a Vice President of Hardware Quality to lead quality strategy and execution across its global hardware ecosystem. As a performance technology company, WHOOP develops wearable devices that help members understand their bodies and optimize performance. In this leadership role, you will oversee quality from early product development through manufacturing, supplier management, and field performance, working across engineering, supply chain, operations, and manufacturing partners to build scalable systems and drive continuous improvement.

Key responsibilities

Define and execute a comprehensive quality strategy that addresses product quality, manufacturing quality, supplier quality, field quality, and containment across the entire hardware lifecycle.
Build, lead, and develop a global quality organization focused on operational excellence and enabling growth and scale.
Work with Hardware Engineering and Product Development teams to ensure quality planning, validation, and risk mitigation during new product introduction and sustaining engineering activities.
Establish quality metrics, operating mechanisms, and executive reporting frameworks that track quality performance, risks, and opportunities across the supply chain.
Drive closed-loop quality improvement initiatives by integrating field performance data, reliability testing results, manufacturing metrics, supplier performance, and product design insights.
Lead supplier quality programs including qualification, factory audits, corrective and preventive actions, and strategic supplier development across a global manufacturing network.

Requirements

At least 10 years of leadership experience in hardware quality, manufacturing quality, supplier quality, or related roles supporting consumer electronics, wearable technology, or complex hardware products.
Proven track record building and scaling high-performing quality organizations in fast-paced, high-growth environments.
Deep knowledge of consumer electronics manufacturing processes, including electro-mechanical assemblies, PCB/SMT manufacturing, batteries, plastics, and critical component qualification.
Experience managing quality across geographically distributed global manufacturing and supplier operations.
Strong expertise in quality systems and methodologies such as statistical process control, auditing, corrective and preventive action programs, root cause analysis, FMEA, Design for Manufacturing, Lean manufacturing, and Six Sigma principles.
Excellent executive communication and stakeholder management skills with ability to influence decisions using data-driven insights and cross-functional collaboration.
Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Quality Engineering, or related technical discipline, with willingness to travel up to 25% internationally.

What makes this role worth considering

This position offers the opportunity to lead quality strategy at a high-growth company in the wearable technology space. You will work across a collaborative, cross-functional organization and have the ability to shape quality culture and systems at a critical stage of the company’s scaling. The role is based in Boston, MA, with competitive total compensation including base salary in the range of $200,000–$300,000, meaningful equity, and comprehensive benefits.