Field Account Executive - Glasgow

Role overview

Lightspeed is hiring a Field Account Executive to drive sales growth across Glasgow’s hospitality sector. You will manage the complete sales process—from identifying prospects to closing deals—with a strong emphasis on face-to-face engagement in the market. The hospitality team is experiencing rapid expansion and seeking to scale proven sales processes across the UK.

Key responsibilities

Develop deep expertise in the UK hospitality industry, including competitor products, marketing strategies, and market dynamics.
Execute the full sales cycle through lead generation, prospect research, in-person demonstrations, contract negotiation, and deal closure.
Conduct door-to-door outreach, cold calling, and presentations to convert prospects into customers.
Build and maintain regular customer relationships to identify business challenges and pain points.
Maintain accurate sales records and process quotes within the Salesforce CRM system.
Collaborate with marketing and sales teams to refine pipeline-building strategies based on market insights.
Achieve monthly, quarterly, and annual sales targets and actively participate in network events to generate new business.

Requirements

Proven field and outbound sales experience, ideally in solution-based or technology sales environments.
Strong background working within the hospitality industry.
Solid knowledge of sales development best practices and ability to execute complex sales cycles.
Proficiency with Salesforce or comparable CRM platforms for pipeline management.
Demonstrated track record of meeting or exceeding sales targets.
Excellent time management, customer service, telephone, listening, and written communication skills.
Fluent English; additional languages are valued but not required.
Entrepreneurial mindset with agility and a bias toward action, capable of adapting to changing business needs.

What makes this role worth considering

This position offers the opportunity to join a rapidly expanding team during a critical growth phase, moving from a refined, smaller-scale operation to a full market expansion. You will work directly across Glasgow’s hospitality sector, building genuine customer relationships through in-person engagement rather than remote selling.