Role overview

Lightspeed is seeking a Field Account Executive to join its EMEA Hospitality team based in London. In this position, you will build relationships with hospitality businesses across your region, helping them discover and implement Lightspeed’s point-of-sale and hospitality technology solutions. The role involves guiding clients through their entire journey, from initial engagement through long-term partnership.

Key responsibilities

Develop a comprehensive understanding of the London hospitality market to identify emerging trends and sales opportunities.
Create and execute territory sales plans informed by market research and competitive insights.
Conduct frequent in-person meetings with prospects and deliver tailored presentations to convert leads into customers.
Manage your territory with entrepreneurial leadership and drive consistent revenue growth across quarterly and annual targets.
Guide clients through the complete sales cycle, including needs assessment, solution design, proposal creation, contract negotiation, and onboarding.
Maintain accurate and current Salesforce records to support reporting and sales forecasting.
Execute outbound initiatives, attend industry events, and gather customer feedback to help refine company strategy.

Requirements

Proven field sales and outbound sales experience, preferably in technology, SaaS, or hospitality sectors.
Strong knowledge of the hospitality industry across different segments such as restaurants, cafés, bars, and hotels, with awareness of their distinct business needs.
Solid expertise in sales development practices including pipeline building, territory planning, lead generation, and new business development.
Strong organisational and time management abilities with the capacity to prioritise effectively and plan your schedule independently.
Excellent communication, presentation, and customer service skills.
Demonstrated track record of meeting or exceeding sales targets at monthly, quarterly, and annual levels.
Hands-on experience with Salesforce CRM or comparable systems for managing leads and sales pipelines.
Ability to use data to inform sales decisions and a genuine comfort working in a quota-driven environment.
Entrepreneurial mindset with adaptability, proactivity, and agility in responding to changing business objectives.

What makes this role worth considering

Lightspeed is a Canadian technology company founded in 2005 that operates at a scale where your contributions make a tangible impact. The hospitality team is actively expanding, and you’ll work alongside skilled, passionate sales professionals in an environment that encourages initiative and leadership. The company offers genuine performance-based career growth, equity ownership through a company-wide scheme, flexible paid time off, private medical insurance with dental and optical coverage, mental health support through dedicated platforms, free LinkedIn Learning access, a health and wellness credit of up to £400 annually, volunteer time, and public transit benefits for London-based employees.