Role overview

Coinbase is seeking a Group Product Manager to lead the Compliance Agent Experience product team within its Enterprise and Account Access organization. This role involves overseeing internal tooling and AI-powered investigation platforms used by Compliance Operations to manage financial crime programs including AML Transaction Monitoring, KYC, Enhanced Due Diligence, and Sanctions/Screening. You will own an automation-first roadmap designed to help investigators triage alerts, assess risk, and document decisions more efficiently, allowing human teams to focus on high-judgment decisions while the platform handles repeatable work at scale.

Key responsibilities

Own the end-to-end Compliance Agent Experience product area, including vision, strategy, and execution across AML/TMS, KYC, EDD, and Sanctions/Screening investigation surfaces.
Develop and drive a multi-year roadmap for AI-assisted, human-in-the-loop investigation workflows that reduce cycle time, improve decision quality, and increase automation adoption.
Lead build-versus-buy decisions and vendor strategy for investigation enablement tools such as OSINT, case enrichment, and LLM tooling, conducting evaluations and RFPs with Compliance, Legal, Security, and Procurement partners.
Collaborate with Engineering, Data Science/ML teams, Compliance Program owners, and CX Operations to deliver integrated tooling that minimizes context-switching and improves investigation throughput.
Define and establish success metrics for Compliance tooling, including investigation cycle time, average handle time, escalation rates, QA outcomes, false positive reduction, and automation adoption, reporting progress to executive stakeholders.
Shape security, privacy, auditability requirements, and model governance to ensure regulatory readiness while maintaining usability for investigators.

Requirements

At least 10 years of product management experience, with 5 or more years leading and developing product management teams, and a demonstrated track record shipping internal tooling or operational platforms at global scale.
Experience building AI/ML-powered automation or workflow products such as LLM-based assistants, human-in-the-loop decisioning systems, or intelligent case routing in compliance, fintech, or similarly regulated environments.
Deep knowledge of AML, transaction monitoring, investigations, sanctions screening, KYC/EDD operations, and understanding of auditability and regulatory requirements.
Proven ability to define measurable outcomes including throughput and quality metrics, instrument product surfaces, and use data to prioritize roadmaps across multi-team portfolios.
Track record leading cross-functional programs spanning engineering, compliance, data science, and operations across 5 or more teams, with experience communicating strategy and tradeoffs to VP-level audiences.
Demonstrated responsible use of generative AI with maintained human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

What makes this role worth considering

Coinbase operates as a remote-first organization with quarterly in-person working sessions to foster collaboration and intensity. The company is committed to its mission of increasing economic freedom and maintains a high-performance culture that pushes team members beyond their perceived limits. This role offers the opportunity to shape the future of financial compliance technology at a significant scale within a global organization.