Role overview

This position supports APPLY’s People & Culture function as a Payroll & Rewards Operations Lead based in the Greater Toronto Area. APPLY is an Agentic Customer Experience partner serving major consumer and entertainment brands including Arc’teryx, NFL, Lululemon, and Kraft Heinz. You will serve as a key operator in the global People Operations team, managing payroll, benefits administration, and HR systems while ensuring accuracy and compliance across a scaling organization.

Key responsibilities

Oversee payroll processes to ensure accurate and timely execution across the global organization.
Administer employee benefits programs and maintain related systems and documentation.
Manage HR system administration tasks that support the broader people operations function.
Drive process optimization initiatives to improve efficiency and reduce manual work in payroll and rewards delivery.
Support the execution of rewards programs that contribute to employee engagement and retention.
Ensure data integrity across all payroll and HR systems to support informed decision-making.
Partner with the people analytics function to deliver insights and reporting on global rewards and compensation.

Requirements

Demonstrated experience in payroll operations, benefits administration, or related HR systems roles.
Strong attention to detail with a commitment to compliance and data accuracy.
Ability to manage multiple processes simultaneously while maintaining high-quality execution in a fast-growing environment.
Proficiency with HR systems and payroll platforms.
Experience working in or supporting global organizations with complex payroll and benefits structures.
Capability to identify process improvements and implement solutions that scale with organizational growth.

What makes this role worth considering

This is a high-ownership position offering meaningful influence over critical people operations functions in a fast-growing, globally distributed organization. The role sits at the intersection of payroll, rewards, and people analytics, providing exposure to strategic initiatives beyond day-to-day administration. The position is hybrid and remote-friendly, allowing you to work from the Greater Toronto Area aligned to Eastern Time.