Senior Field Account Executive

Role overview

Lightspeed is seeking a Senior Field Account Executive to join its London-based Hospitality team. In this role, you will develop and nurture relationships with hospitality businesses across your region, helping them discover and implement Lightspeed’s solutions while driving long-term partnership value and sustainable growth.

Key responsibilities

Develop a comprehensive understanding of the London hospitality market to identify trends and sales opportunities proactively.
Build and execute territory sales plans supported by market research and data-driven insights.
Manage complex sales cycles from initial discovery and solution design through contract negotiation and implementation handover.
Exceed monthly MRR targets by applying an entrepreneurial approach to territory management, prioritising high-lifetime-value accounts and portfolio growth.
Create and deliver impactful presentations and live product demonstrations that communicate Lightspeed’s technical capabilities as clear business outcomes.
Maintain a detailed Salesforce pipeline with accurate revenue forecasts and regional performance data, coordinating closely with the broader team.
Lead outbound prospecting initiatives and represent the company at industry events to build pipeline and establish long-term relationships.
Share customer feedback with sales, marketing and product teams to refine strategies and improve overall results.
Coach junior team members on prospecting techniques, objection handling and complex deal management.

Requirements

Proven track record in field or outbound sales, with experience navigating complex, solution-based sales cycles in technology, SaaS or hospitality.
Deep understanding of the hospitality industry, including key operational segments and customer needs.
Expertise in sales development practices including pipeline building, territory planning and new business development.
Demonstrated history of consistently exceeding aggressive MRR targets and contributing to regional market-share growth.
Proficiency with Salesforce or comparable CRM systems for opportunity management and performance tracking.
Strong communication skills with the ability to simplify and articulate complex technical value propositions to diverse audiences.
Analytical and data-driven mindset with the ability to work autonomously in a fast-paced, high-growth environment.

What makes this role worth considering

You will join a team that is expanding to meet growing demand within the hospitality sector, offering genuine career advancement opportunities based on performance. Lightspeed provides a collaborative environment where you can mentor colleagues, contribute strategic insights, and make a tangible impact within a lean but growth-focused team. The company offers equity ownership, flexible paid time off, private medical insurance, wellness credits of up to £400 annually, mental health support through dedicated platforms, free LinkedIn Learning access, volunteer time, and transit benefits for London office commuters.