Senior Site Reliability Engineer

Role overview

Docebo is an AI-powered learning platform serving over 3,000 customers worldwide. As a Senior Site Reliability Engineer, you will lead reliability efforts across critical product domains, ensuring the systems that power millions of learners globally remain resilient, scalable, and performant.

Key responsibilities

Work with engineering teams to define and maintain reliability objectives (SLIs/SLOs) and develop long-term reliability roadmaps for core services.
Lead incident response during critical outages, coordinating cross-service teams and implementing durable solutions to prevent recurrence.
Design and promote advanced reliability patterns, deployment safety practices, and infrastructure scalability across the organization.
Build and maintain observability tools and monitoring systems to detect issues before they impact production.
Influence product design and system architecture decisions to balance feature development velocity with system reliability.
Mentor senior engineers, establish reliability best practices, and contribute to recruiting talent for the SRE organization.

Requirements

Six to ten years of experience in SRE, DevOps, or production engineering with demonstrated expertise in managing complex distributed systems.
Proficiency with cloud infrastructure (AWS preferred), container orchestration platforms, and Infrastructure as Code tools.
Strong coding skills in at least one major programming language and proven ability to automate repetitive operational tasks.
Documented experience managing large-scale incidents and implementing reliability programs with measurable impact.
Excellent cross-functional communication skills to collaborate effectively with engineering, product, and customer-facing teams.

What makes this role worth considering

You will work with a global team of over 900 employees guided by a culture of trust and transparency. The role offers hybrid flexibility with three in-office days per week (Tuesday–Thursday) alongside remote work options. Docebo provides competitive compensation, an employee share purchase plan at a 15% discount, comprehensive health benefits, generous paid time off including your birthday, parental support, and access to employee resource groups and company-wide events.