Role overview

WHOOP is seeking a Senior Technical Program Manager to lead the manufacturing development and launch of new hardware products. This role spans the complete new product introduction (NPI) process from early concept through mass production, partnering with engineering, operations, and manufacturing teams to deliver products on schedule and at the required quality level.

Key responsibilities

Own end-to-end manufacturing program execution for hardware products from early development through mass production launch, serving as the primary manufacturing program lead.
Lead manufacturing readiness across all development phases (EVT, DVT, PVT, pre-production, and production ramp), ensuring milestones are met on schedule with high quality standards.
Develop and maintain integrated program plans, build schedules, critical paths, risk registers, and validation milestones across internal teams and manufacturing partners.
Drive manufacturing process development, documentation, optimization, and validation in partnership with Manufacturing Engineering, Test Engineering, Quality, and Operations.
Coordinate build planning and execution, including factory readiness, equipment deployment, process validation, issue resolution, and exit criteria for each build phase.
Ensure ramp readiness by tracking yield, throughput, capacity, staffing, equipment, and operational handoff before mass production begins.
Establish the manufacturing NPI operating cadence during critical phases, including build readiness reviews, cross-functional issue reviews, and leadership updates.
Identify program risks early and drive cross-functional issue resolution with clear ownership and recovery plans balancing schedule, quality, cost, and manufacturing readiness.
Build strong working relationships with contract manufacturers and suppliers to ensure successful execution and production readiness.

Requirements

Bachelor’s degree in Engineering, Supply Chain, Manufacturing, or a related technical field.
5 or more years of experience in technical program management, manufacturing development, hardware engineering, or a related field.
Demonstrated experience owning at least one complete hardware product development cycle from prototype through mass production launch, including EVT, DVT, PVT, and production ramp.
Proven ability to independently lead manufacturing programs with cross-functional engineering teams and external manufacturing partners.
Direct experience working with overseas manufacturing partners, particularly in Asia, within consumer electronics or other high-volume hardware industries.
Strong understanding of manufacturing processes including SMT, mechanical assembly, test, validation, and pack-out.
Proficiency with Excel, Jira, Confluence, Gantt or scheduling tools, Google Workspace, and PLM systems (Arena preferred).
Willingness to travel internationally up to 25% to support supplier builds, validation activities, and production launches.

What makes this role worth considering

This position is based in WHOOP’s Boston, MA office and offers the opportunity to work on complex consumer hardware products across multiple development phases. You’ll collaborate with a wide range of technical teams and international manufacturing partners while driving critical decisions that directly impact product launch success and company performance.