Strategic Account Executive

Role overview

Lightspeed is seeking a Strategic Account Executive to drive new business growth within the UK hospitality sector. You will identify and close high-value deals with restaurants, hotels, and multi-location chains, positioning yourself as a trusted advisor who understands complex client needs and delivers tailored solutions using Lightspeed’s commerce platform.

Key responsibilities

Proactively identify and pursue high-potential prospects in the hospitality sector, demonstrating how Lightspeed’s solutions optimise operations and enhance guest experiences.
Develop and execute targeted sales strategies to win key accounts by showcasing the company’s POS, online ordering, and inventory management offerings.
Manage the complete sales cycle from initial outreach through negotiation and closure, managing complex opportunities with senior decision-makers.
Deliver compelling product demonstrations that highlight how Lightspeed streamlines operations and improves customer experiences.
Build and maintain a consistent pipeline of qualified opportunities while promoting the Lightspeed K series platform for restaurants, bars, and hotels.
Consistently meet quarterly and annual sales targets while supporting wider sales and marketing initiatives to grow Monthly Recurring Revenue.
Maintain accurate records of sales activities and prospect interactions using the CRM system.

Requirements

Four or more years of direct outbound sales experience with a proven track record of managing full sales cycles and exceeding targets.
Experience selling IT solutions, software, SaaS, POS systems, or technology platforms within retail, hospitality, or related industries.
Demonstrated expertise in leading high-value negotiations and closing strategic deals.
Strong critical thinking and problem-solving abilities, with excellent verbal, written, and presentation skills.
Proficiency with Salesforce or similar CRM platforms for pipeline management and forecasting.
A relationship-driven approach with strong emotional intelligence, active listening skills, and the ability to engage senior stakeholders.
Resilience, persistence, and a results-oriented mindset suited to a fast-paced, evolving environment.

What makes this role worth considering

Lightspeed is a globally established company serving over 100 countries with teams across North America, Europe, and Asia Pacific. The company was founded on principles of inclusion and diversity, creating a workplace where people from all backgrounds belong. You will be at the forefront of driving the company’s growth in the UK hospitality market, working with a platform that transforms how merchants operate across multiple channels and locations.