Account Manager | FX - ImmigrationCafe

Role overview

MultiBank Group, a globally regulated financial services firm established in 2005 and now based in Dubai, is seeking an experienced Forex Account Manager. The company operates across 100 countries with a client base exceeding 2 million and daily trading volumes surpassing US$35 billion, offering a range of financial products including Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. In this role, you will drive client acquisition, manage relationships, and promote Forex trading solutions while delivering expert guidance to clients.

Key responsibilities

Identify, target, and actively acquire new clients for Forex trading services through proactive business development.
Build and maintain strong client relationships to ensure high satisfaction levels and long-term retention.
Manage a personal book of contacts and maintain low churn rates across your client portfolio as a key performance metric.
Advise clients on Forex products, trading platforms, and market opportunities aligned with their specific trading objectives.
Deliver compelling sales presentations and platform demonstrations to prospective clients.
Educate clients on trading risks and help them develop effective risk management strategies.
Monitor global economic events, market trends, and currency fluctuations to provide timely market insights to clients.
Achieve or exceed assigned sales targets and KPIs, with regular reporting on sales activities and performance.
Collaborate with internal teams including research, marketing, support, and compliance to enhance client experience.

Requirements

Bachelor’s degree in Finance, Business, Economics, or a related field; Forex certifications are advantageous.
Minimum 5 years of sales experience, preferably within Forex, financial services, or trading platforms.
Strong understanding of Forex markets, trading platforms, technical analysis, and risk management principles.
Proven track record of meeting or exceeding sales targets in a competitive market environment.
Excellent interpersonal, communication, and negotiation skills with the ability to explain complex trading concepts clearly.
Ability to build strong networks and identify high-potential clients.
Proficiency with Forex trading platforms such as MT4, MT5, or cTrader, and experience with CRM systems.
Comfort working in a fast-paced, dynamic, and evolving market environment.

What makes this role worth considering

You will join an industry-leading global financial institution regulated by 18+ financial regulators across 5 continents and recipient of over 80 financial awards. The company offers competitive compensation, comprehensive employee benefits, opportunities for professional growth, and a collaborative, inclusive work environment committed to innovation and excellence.