Role overview

Zip is an AI-powered enterprise procurement platform trusted by major companies including T-Mobile, OpenAI, AMD, and Mars. As a Commercial Account Manager in Toronto, you will serve as a trusted advisor and closer, working with customers to deliver strong returns through efficient renewals and upsells while helping to shape Zip’s sales processes during a period of rapid growth.

Key responsibilities

Partner with the Customer Success team to monitor account health, identify customer needs, and guide deals toward closure.
Act as a product evangelist by demonstrating how Zip solves current pain points while positioning future product capabilities to customers.
Negotiate all aspects of renewal contracts by developing win-win strategies that maximize contract value and strengthen customer relationships.
Provide regular and accurate renewal status updates to management and escalate issues when necessary.
Manage existing customers on multi-year contracts to ensure they realize full value from the platform.
Use sales intelligence tools to prospect, manage deal cycles, and bring new customers on board.

Requirements

Minimum two years of experience selling technology SaaS solutions.
Proven experience selling to procurement, finance, and legal departments.
Demonstrated track record of driving customer retention and adoption for enterprise SaaS products.
Strong customer management skills across sales, account management, and customer service.
Proficiency with Salesforce, Clari, Zoominfo, LinkedIn SalesNav, and Outreach.
Self-driven approach with excellent organizational, time management, and communication abilities.

What makes this role worth considering

You’ll join a well-funded startup with backing from top-tier investors and a team that includes product leaders from Apple, Airbnb, and Meta. The role offers competitive compensation of $170,000–$220,000 CAD OTE, comprehensive benefits including equity, catered meals, ClassPass membership, flexible PTO, and a hybrid work model with five flexible remote days per quarter. You’ll have the opportunity to help build team culture and shape sales processes at a high-growth company operating in the transforming procurement space.