Role overview
As a Digital Analyst at Etihad Airways, you will support the Digital & eCommerce team by solving high-impact analytical challenges across the organization. Based in Abu Dhabi, you will work with Etihad’s digital and enterprise data to drive business decisions and help shape the future of the airline’s digital capabilities.
Key responsibilities
- Analyze business requirements and design solutions to complex analytical problems posed by teams across the organization.
- Perform complex ad-hoc analyses using Etihad’s analytical toolkit while actively seeking deeper insights and root causes in the data.
- Present and visualize analytical findings in clear, actionable formats for business stakeholders to understand and act upon.
- Build and maintain a documentation repository of analytical solutions, including the methodologies used to develop them.
- Identify opportunities to automate processes and improve analytical approaches, recommending priorities to the wider team.
- Maintain and develop expertise with Adobe, Google Analytics, Tableau, Power BI, in-house datasets, and database tools.
- Develop specialized knowledge in one or more of Etihad’s key analytical disciplines and serve as a mentor and expert resource to peers.
Requirements
- Minimum three years of professional experience in digital analytics, reporting, database management, or data science models applied to commercial or digital processes.
- Bachelor’s degree in Computer Science, Statistics, Information Technology, or a related field.
- Demonstrated success managing digital analytical models and developing reporting solutions.
- Strong analytical and problem-solving abilities with the capacity to use data to inform strategic decisions.
- Solid project management skills with proven ability to handle multiple projects concurrently.
- Prior experience in aviation industry digital or business analytics is preferred but not required.
- Additional certifications or qualifications in analytical disciplines are advantageous.
What makes this role worth considering
You will report to the Digital Analytics Manager and work within a multi-disciplinary digital team, collaborating with professionals across different departments. Etihad Airways is investing heavily in its digital transformation as part of its “Journey 2030” strategy, offering genuine opportunities to develop your analytical skills and become a recognized expert in your chosen specialization.
How to apply
Use the Apply button to view the official job posting and submit your application on Etihad Airways Careers: Latest Jobs and How to Apply's careers site.
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