Role overview

Cohere is seeking an Engineering Manager to lead the Deployment Engineering team in North America, building agentic solutions on the North platform. This hands-on management role combines technical leadership with team direction in a fast-paced environment, focusing on secure AI integration for enterprises across finance, healthcare, and telecommunications sectors.

Key responsibilities

Lead and mentor a team of Forward Deployed Engineers responsible for constructing agentic solutions within on-premises environments.
Own the customer success journey from initial technical implementation through final delivery and deployment.
Work cross-functionally with Product, Engineering, and Sales teams to shape enterprise AI delivery strategies and approaches.
Build and maintain technical relationships with customer stakeholders to ensure alignment and address complex integration challenges.
Establish and execute processes that enable agent development and deployment to scale across multiple client environments.
Cultivate a team culture centered on continuous improvement and innovation in agentic solution development.

Requirements

Minimum eight years of software engineering experience demonstrating depth across multiple technology domains.
At least two years of hands-on team management experience leading software engineers.
Proven track record managing engineering teams within fast-paced, high-growth organizations.
Hands-on expertise building and deploying enterprise-scale software, with specific experience in agentic applications.
High agency and self-direction, solving problems proactively without requiring explicit permission or guidance.
Execution-focused mindset with ability to move quickly and deliver results in dynamic environments.
Strong English communication skills with demonstrated ability to translate technical concepts for diverse audiences including technical teams and business stakeholders.

What makes this role worth considering

Cohere provides comprehensive employee benefits including six weeks of paid vacation, full health and dental coverage with dedicated mental health support, and parental leave top-up to six months. The company operates a remote-friendly culture with offices across Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin, and Seoul, offering co-working benefits for remote employees and travel budgets to visit other locations. Team members receive education stipends for professional development, annual enrichment credits for wellness and cultural activities, and a $500 home office setup allowance.