Legal Counsel Intern - Regulatory and Complaints handling - (6 months)

Role overview

Scalapay, a fintech company, is seeking a Legal Counsel Intern for a 6-month placement within the Legal Department in Milan. You will support the legal team on regulatory matters and complaint handling, working three days per week at the Milan office under a hybrid arrangement.

Key responsibilities

Assist the Complaint Handling Function by reviewing and preparing responses to customer complaints through internal procedures and proceedings before the Italian Banking and Financial Ombudsman (ABF), working under the supervision of the Complaints Officer.
Support the Legal Team with day-to-day legal affairs focusing on payment services, consumer credit, consumer protection, and contract law.
Draft and review commercial agreements for the Company and Group.
Draft internal legal memoranda and conduct legal analysis.
Perform legal research on case law and scholarly papers.
Collaborate with cross-functional teams by gathering information, supporting legal reviews, and helping implement internal legal guidelines and best practices.

Requirements

Hold an Italian Law Degree or equivalent qualification.
Demonstrate fluency in both Italian and English at C1-C2 level.
Display high attention to detail and strong organizational skills.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Suite (Google Docs, Google Sheets, Google Slides) is beneficial.
Knowledge of additional languages such as French or Spanish is advantageous.

What makes this role worth considering

Scalapay operates as a fast-moving, tech-driven fintech environment that emphasizes independent thought, innovation, and continuous learning. You’ll be part of an ambitious European team with a culture that encourages critical thinking, ownership, and bold initiative while staying focused on customer needs.