Role overview

Zip is an AI platform for enterprise procurement that helps companies orchestrate buying processes across teams, tools, and suppliers. This role involves leading the Contract Orchestration product, a newly launched offering that uses AI to automate routine contract reviews and reduce cycle times. You’ll own the vision and strategy for this high-impact product area with significant autonomy.

Key responsibilities

Establish and communicate the product vision and multi-quarter strategy for Contract Orchestration, including a clear perspective on competitive differentiation against existing contract lifecycle management solutions.
Ship AI-driven features including clause analysis, redline generation based on established playbooks, contract generation, work triage and routing, and metadata extraction with production-grade accuracy.
Manage the complete product lifecycle from initial intake and negotiation through contract repositories, contract families, renewals, and compliance tracking.
Collaborate directly with customers to develop and launch features that shorten contract review cycles and improve contract visibility and compliance.
Build and operate AI agents while owning quality standards across the entire AI pipeline, including evaluation frameworks, guardrails, and feedback mechanisms.
Conduct user research, analyze customer data quality, and perform hands-on work wherever needed to advance the product.

Requirements

Four to eight or more years of product management experience, preferably in B2B SaaS, with a track record of owning complex, ambiguous, high-impact areas from end to end.
Demonstrated ability to partner effectively with engineering and design teams to deliver sophisticated, well-designed products.
Experience building workflow or document-heavy enterprise products.
Proven success setting product strategy and influencing cross-functional partners and leadership without direct reporting authority.
Experience shipping AI or ML features where accuracy is critical, including concrete examples of how you measured and improved quality.
Strong written and verbal communication skills for engaging with internal teams and external stakeholders, including executives.
Exceptional attention to detail, ability to rapidly understand complex business processes and domain knowledge, and skill at ruthless prioritization.

What makes this role worth considering

You’ll work with an accomplished team that includes product leaders from Apple, Airbnb, and Meta, alongside procurement experts from major enterprises. The role is based in San Francisco with a hybrid schedule of three days per week in the downtown office. Zip’s customer base includes highly influential companies like T-Mobile, OpenAI, and AMD, giving you the opportunity to solve real problems at significant scale.