Role overview

Cohere is a security-first enterprise AI company developing foundation models and end-to-end products for real-world business applications. This Engineering Manager role leads the Deployment Engineering team, overseeing the technical implementation of Cohere’s North platform in customer environments across North America. This is a hands-on leadership position requiring direct involvement in both team management and technical deployment work.

Key responsibilities

Lead and mentor a team of Forward Deployed Engineers who manage customer deployments in production environments.
Drive end-to-end deployment of the North platform in private cloud and on-premises customer environments.
Own customer success from technical implementation through delivery of deployed solutions.
Collaborate with Product, Engineering, and Sales teams to define how AI solutions are delivered to enterprise customers.
Mentor team members on cloud infrastructure, Kubernetes, and enterprise-grade deployment practices.
Optimize performance for OpenSearch, databases, and other Kubernetes services in customer deployments.
Define scaling guidelines for GPU and CPU compute resources to support growing customer demands.
Build scalable processes and technology infrastructure to support rapid organizational growth.

Requirements

Five or more years of software engineering experience with a demonstrated track record of technical leadership.
Hands-on experience deploying enterprise software at scale in production environments.
Strong expertise with cloud infrastructure platforms including Azure, AWS, and GCP.
Proficiency with Kubernetes, Helm, and CI/CD pipeline implementation and management.
High agency and initiative to identify and solve problems without waiting for direction.
Experience managing engineering teams in fast-paced, high-growth environments.
Excellent written and spoken English communication skills.

What makes this role worth considering

Cohere is headquartered in Toronto with offices across major global tech hubs including London, New York, San Francisco, Montreal, Paris, Berlin, and Seoul. The position offers remote-first flexibility within North America, allowing you to work from anywhere while accessing collaboration spaces and company resources. The organization provides comprehensive benefits including six weeks of paid vacation, full health and dental coverage, parental leave top-up, professional development stipends, and regular company offsites alongside a $500 home office setup credit.