Role overview

This position leads the complete delivery and operational management of revenue management platforms for an airline, with primary focus on PROS Revenue Management, Group Sales Optimizer, and their integration with Amadeus and related systems. You will work across business, technology, and vendor partnerships to deliver enhancements, manage releases, and maintain stability in the revenue management environment.

Key responsibilities

Own the product delivery roadmap, backlog, release planning, and lifecycle management for revenue management and group sales solutions.
Convert business requirements into technical specifications, integration designs, and acceptance criteria to ensure successful delivery of enhancements and new capabilities.
Manage integrations and data flows across PROS, Amadeus Altéa Inventory, RAAV, schedules, fares, bookings, inventory, and revenue-related systems.
Monitor interface performance, data quality, and operational service level agreements while driving issue resolution and continuous improvement initiatives.
Coordinate cross-functional delivery across internal technology, data, platform, and integration teams while managing dependencies and release schedules.
Act as the primary technical liaison between business stakeholders, vendors, and external solution providers, ensuring accountability for delivery and service quality.
Maintain technical documentation, interface specifications, data dictionaries, and operational runbooks while managing vendor accountability on service levels and defect resolution.

Requirements

Bachelor’s degree in Computer Science, Engineering, Operations Research, or a related discipline.
Minimum 5 years of experience working within airline technology, commercial systems, or revenue management environments.
At least 4 years of hands-on experience with PROS Revenue Management solutions, including implementation, integration, or production support.
Strong experience integrating airline commercial systems, particularly within the Amadeus Altéa and Revenue Availability ecosystem.
Solid understanding of airline data domains including schedules, ATPCO fares, bookings and PNRs, inventory management, competitor data, and revenue accounting.
Proven experience managing complex, multi-vendor technology deliveries and cross-functional stakeholder engagement.
Technical knowledge of APIs, integrations, SaaS platforms, cloud-based environments, SQL, and data reconciliation processes.

What makes this role worth considering

This position is based in Abu Dhabi and offers the opportunity to work for the UAE’s national airline during a pivotal growth phase, with the organization pursuing an ambitious expansion strategy to double its fleet and expand its network through 2030.

How to apply

Use the Apply button to view the official job posting and submit your application on Etihad Airways Careers: Latest Jobs and How to Apply's careers site.

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