Role overview

Etihad Airways seeks a Digital Analyst to support the Digital & eCommerce team by solving high-impact analytical challenges across the organization. You will analyze Etihad’s digital and enterprise data, translating complex findings into actionable business insights while working across multiple departments and teams.

Key responsibilities

Analyze business requirements and design solutions to analytical problems posed by various teams and departments.
Execute complex and ad-hoc analyses using Etihad’s analytical toolkit, proactively identifying further insights and root causes.
Summarize and visualize analytical results, highlighting key business insights for stakeholder review.
Maintain comprehensive documentation of solutions, methodologies, and approaches for organizational reference.
Identify opportunities for automation and process improvements across analyses performed, and recommend development priorities to the wider team.
Develop and maintain proficiency with Adobe, Google Analytics, Tableau, Power BI, in-house data sets, and other advanced analytical and database tools.
Build specialization in one or more of Etihad’s key analytical disciplines and serve as an expert resource and coach to colleagues.

Requirements

Minimum four years of relevant experience in digital analytics, reporting, database management, or data science models applied to commercial or digital processes.
Bachelor’s degree in Computer Science, Statistics, Information Technology, or a related field; additional qualifications in analytical disciplines are advantageous.
Proven track record of successfully developing and managing digital analytical models and reporting systems.
Strong analytical and problem-solving skills with demonstrated ability to use data to drive business decisions.
Solid project management capabilities, including the ability to manage multiple projects concurrently.
Experience in the aviation industry, particularly in digital or business analytics, is preferred.

What makes this role worth considering

You will work within Etihad Airways’ Digital & eCommerce team, supported by guidance from the Digital Engagement Senior Manager and reporting to the Digital Analytics Manager. The role encourages continuous skill development and staying current with industry-leading analytical capabilities, positioning you to become a recognized expert within the organization.

How to apply

Use the Apply button to view the official job posting and submit your application on Etihad Airways Careers: Latest Jobs and How to Apply's careers site.