Role overview

This position leads the delivery, integration, and operational management of Revenue Management platforms at Etihad Airways, with focus on PROS Revenue Management and Group Sales Optimizer. You will oversee the complete lifecycle of these systems, coordinating between business stakeholders, technology teams, and external vendors to ensure continuous enhancement, stability, and alignment with the airline’s commercial objectives.

Key responsibilities

Own the product delivery roadmap, backlog, release planning, and lifecycle management for Revenue Management and Group Sales solutions.
Translate business requirements into technical specifications, integration designs, and acceptance criteria to enable successful delivery of enhancements and new capabilities.
Manage integrations and data flows across PROS, Amadeus Altéa Inventory, RAAV, schedules, fares, bookings, inventory, and revenue-related systems.
Monitor interface performance, data quality, and operational service levels, driving issue resolution and root cause analysis.
Coordinate cross-functional delivery across internal technology, data, platform, and integration teams while managing dependencies and release schedules.
Serve as the primary technical liaison between business stakeholders, vendors, and external solution providers, ensuring accountability for delivery and service quality.
Ensure system stability through incident, problem, change, and environment management, and hold vendors accountable on service level agreements and defect resolution.

Requirements

Bachelor’s degree in Computer Science, Engineering, Operations Research, or a related discipline.
At least 5 years of experience in airline technology, commercial systems, or revenue management environments.
Minimum 4 years of hands-on experience with PROS Revenue Management solutions, including implementation, integration, or production support.
Strong experience integrating airline commercial systems within the Amadeus Altéa and Revenue Availability ecosystem.
Solid understanding of airline data domains including schedules, ATPCO fares, bookings and PNRs, inventory management, competitor data, and revenue accounting.
Experience managing complex, multi-vendor technology deliveries and cross-functional stakeholder engagement.
Technical knowledge of APIs, integrations, SaaS platforms, cloud-based environments, SQL, and data reconciliation processes.

What makes this role worth considering

Based in Abu Dhabi, you will work for the UAE’s national airline as it pursues ambitious growth through its “Journey 2030” strategy to double its fleet and expand its network. This role offers the opportunity to shape critical commercial systems that directly impact airline operations and revenue optimization on a global scale.

How to apply

Use the Apply button to view the official job posting and submit your application on Etihad Airways Careers: Latest Jobs and How to Apply's careers site.